Shipping policy

Shipping Policy

Thank you for shopping with Zelvia Shop. Below you’ll find all the details about how and when your order will be shipped.

Order Processing Time

All orders are processed within 2–3 business days (excluding weekends and holidays).
Once your order has been processed, it will be handed over to our shipping carrier.

You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Time

  • Estimated delivery time: 7–10 business days

  • Delivery times may vary depending on your location, carrier delays, or peak seasons.

Please note that delivery times are estimates and not guaranteed.

Shipping Costs

🇺🇸 Free Shipping within the United States

  • We offer free standard shipping on all U.S. orders, with no minimum purchase required.

Shipping Locations

Currently, we ship to:

  • United States

(If you plan to add international shipping later, I can update this for you.)

Delays

Occasionally, shipping delays may occur due to factors beyond our control such as weather conditions, customs delays, or carrier issues. We appreciate your patience in such cases.

Incorrect Address

Please ensure your shipping address is correct at checkout.
We are not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

Questions About Shipping

If you have any questions about your order or shipping status, feel free to contact us at:
📧 info@zelviashop.com